ayzaappsHow can we help?
Email us and tell us which app, your device model and what happened — we usually reply within two business days.
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Frequently asked questions
I bought something but didn't receive it.
Close the app completely and open it again while online — pending purchases are delivered on start. If it still hasn't arrived, email us the app name and your Google Play order number (starts with GPA., found in your Play receipt email).
How do I cancel a subscription?
Open Google Play › tap your profile › Payments & subscriptions › Subscriptions › select the subscription › Cancel. Do it at least 24 hours before the renewal date. You keep the benefits until the paid period ends. Uninstalling an app does not cancel its subscription.
How do I get a refund?
Refunds are handled by Google Play. Request one at Google Play refunds. If you have a problem with a purchase, write to us first — we're happy to help.
Can I turn off personalised ads?
Yes. Change your consent choice from the app's Settings (EEA/UK/Switzerland), or open Android Settings › Google › Ads to delete your Advertising ID or opt out of ad personalisation.
How do I delete my data?
See Delete my data. In short: clear the app's storage or uninstall it, and email us if you want server-side data removed.
The app is slow or crashes.
Make sure you have the latest version from Google Play and free storage space. If it continues, email us the app name, your device model and Android version.
Woofort: Dog Card Battle
How do I play with a friend?
Tap the friend battle button, create a private room and share the room code. Your friend enters the code to join. Both of you need an internet connection.
I changed my phone. How do I keep my progress?
Turn on cloud save in Settings and write down your recovery key. On the new device, install Woofort and enter the same key in Settings.